Privacy Policy
Last updated
Who we are
This site is operated by Automation Charlie (automation-charlie.uk), an AI automation and creative studio for service businesses. If you have any questions about this policy, contact us at hello@automation-charlie.uk.
What data we collect
We only collect the information you choose to share with us, including:
- Contact details you submit when booking a call (for example name, email, phone number and any notes), including details handled by our scheduling provider, Calendly.
- Messages you send us through the website chat, email, or social channels.
Why we collect it
We use this information to respond to your enquiry, arrange and deliver our services, and keep in touch about work you have asked us to do. We do not sell your data, and we do not use it for unrelated marketing without your consent.
How we store and share it
Your information is held by the tools we use to run the business, such as our scheduling and communication providers. We share data with these providers only as needed to deliver the service, and we expect them to protect it appropriately.
Your rights
You can ask us to access, correct, or delete the personal data we hold about you at any time. To make a request, email hello@automation-charlie.uk and we will respond as soon as we reasonably can.
Cookies and analytics
Embedded tools such as the booking widget and chat may set cookies needed for them to function. If we add analytics in future, we will update this policy.
Contact
Questions about your data or this policy? Email hello@automation-charlie.uk.